MI pharmacists undertake a wide range of roles and activities that encompass provision of information and advice on all aspects of medicines.
Roles and skills
MI pharmacists undertake a wide range of roles and activities that encompass provision of information and advice on all aspects of medicines. These roles are applied at both a clinical level to facilitate individual patient care, and at a strategic level to facilitate decision-making processes in the production of medicines-related policies, the rational introduction and use of medicines (new and established) in the NHS, including the production of guidelines to ensure the appropriate, safe and cost-effective use of medicines. The MI pharmacist therefore must have the knowledge and skills to undertake these roles effectively. These skills fall into a number of broad categories, as shown in Table 8.3, and are the basis for a person specification for an MI pharmacist. However, these skills are not unique to an MI pharmacist; many will be possessed by clinical pharmacists. Of course, an effective MI pharmacist has to be, first and foremost, a competent clinical pharmacist with an in-depth knowledge of therapeutics, and should, where possible, continue to provide a local clinical pharmacy role to sustain his or her knowledge and to ensure MI outputs are clinically and patient-relevant. The MI pharmacist will then have to develop the other skills, in some cases to a higher level, in order to undertake the full MI pharmacist role.
Table 8.3 Skill requirements for a medicines
information pharmacist
Skill : Scope
Clinical : Knowledge and
understanding of all aspects of drugs, therapeutic processes and procedures,
disease pathology and management
Communications :
Verbal: interrogating enquirers, determining the enquiry, obtaining appropriate
and adequate background information, giving verbal responses, telephone
techniques Written: writing reports, enquiry replies, bulletins; writing to the
level of the recipient; converting data into concise and usable outputs; use of
'plain English'
Critical appraisal :
Critically appraise and assess clinical and pharmaceutical literature, content
and quality of commercial claims for medicines; working knowledge of medical
statistics, including appropriateness and limitations; construction of clinical
trials; pharmacoeconomics
Knowledge management :
Resource utilisation, e.g. searching primary literature (Medline, Embase)
databases, internet, in-house and library resources; interpreting data
retrieved; determining cost-effective
and quality resources; systems design for in-house storage and retrieval of
data
Interpersonal :
Ability to work on own initiative; to prioritise work, self-assess performance
and work quality and manage time effectively
Information technology (IT) :
Ability to use IT resources for acquiring and disseminating information and
service outputs; understanding applications of IT; keyboard skills
Management : Managing resources
and people
Training : Ability to train
pharmacists and other professionals requiring these skills or knowledge, e.g.
preregistration pharmacists, pharmacists, nurses, doctors
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